Kirby Studios LLC (“Kirby Studios,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect, how we use and protect it, and the choices you have. It applies to our website at (https://kirbystudios.com/) and the services we provide.

By using our website or services, or by providing your information to us, you agree to the practices described in this Policy.

1. Information We Collect

We collect information in the following ways:

• Information you provide. Your name, email address, mobile phone number, mailing address, business details, and any other information you submit through forms, sign-ups, or communications with us.
• Communication data. Records of your interactions with us, including SMS, email, and support requests, along with your consent and opt-in status.
• Automatically collected data. IP address, browser type, device information, pages visited, and usage data collected through cookies and similar technologies (see Section 5).

2. How We Use Information

We use the information we collect to:

• Provide, operate, and improve our services.
• Send marketing communications and account or service notifications, where you have consented.
• Respond to inquiries and provide customer support.
• Personalize and improve your experience with our website and services.
• Comply with legal obligations and enforce our Terms of Service.

3. SMS & Communications

By providing your mobile phone number, you consent to receive text (SMS) messages from Kirby Studios LLC, including marketing communications and account or service notifications. Consent to receive SMS messages is not a condition of purchasing any goods or services.

Opt-In. You opt in by submitting your mobile number through our sign-up forms or by otherwise providing express consent. Message frequency varies. Message and data rates may apply.

Opt-Out. You may opt out at any time by replying STOP to any message. You will receive a confirmation and will no longer receive SMS messages from us. For help, reply HELP or contact us at hello@kirbystudios.com.

Mobile Data Handling. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Mobile opt-in data and consent are not shared with any third party except subprocessors that help us operate our messaging services, and only to deliver the messages you have requested.

For full messaging terms, see our Terms of Service.

4. Data Sharing Policy

We do not sell your personal information. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

We may share information only in these limited circumstances:

• Service providers and processors. With trusted vendors who perform services on our behalf, such as our messaging and marketing platform (see Section 6), bound by confidentiality and data-protection obligations.
• Legal requirements. When required by law, subpoena, or other legal process, or to protect the rights, safety, or property of Kirby Studios, our clients, or others.
• Business transfers. In connection with a merger, acquisition, or sale of assets, subject to the protections of this Policy.

SMS consent and mobile opt-in data are expressly excluded from any sharing for third-party or affiliate marketing purposes.

5. Cookies & Tracking

We use cookies and similar tracking technologies to operate our website, remember your preferences, analyze traffic, and improve performance. You can control cookies through your browser settings, though disabling them may affect certain features. We may use analytics tools that collect usage data on our behalf.

6. Third-Party Services

We use Omnicatcher as a data processor to provide our marketing, communication, and customer engagement services. Omnicatcher processes information on our behalf and under our instructions, subject to its own security and data-protection obligations. We may also use other third-party providers for hosting, analytics, and payment processing. These providers are permitted to use your information only as necessary to provide services to us.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information against unauthorized access, loss, or misuse. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your information.
• Opt out of marketing communications at any time.
• Withdraw consent where processing is based on consent.

To exercise any of these rights, contact us at hello@kirbystudios.com. We will respond in accordance with applicable law. You may opt out of SMS messages at any time by replying STOP, and out of marketing emails using the unsubscribe link in any message.

9. Contact Information

If you have questions about this Privacy Policy or our data practices, contact us:

Kirby Studios LLC
7280 Hillside Avenue, Los Angeles, CA
Email: hello@kirbystudios.com
Phone: (917) 512-3062
Website: (https://kirbystudios.com/)