Kirby Studios (“we,” “us,” or “our”) operates the website https://kirbystudios.com (the “Site”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site, use our services, or communicate with us, including via SMS text messaging.

By using our Site or providing your information to us, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Information you provide directly, such as your name, email address, phone number, company name, and any other details you submit through our contact forms, service inquiries, newsletter sign-ups, or SMS opt-in forms.

Information collected automatically, such as your IP address, browser type, device information, pages visited, and referring URLs, collected through cookies and similar technologies when you browse our Site.

2. How We Use Your Information

We use the information we collect to:

•  Respond to your inquiries and provide our services (podcast production, video editing, newsletter strategy, and web design)
• Send you communications you have requested, including email newsletters and SMS text messages
• Schedule consultations, appointments, and project updates
• Improve our Site, services, and customer experience
• Comply with legal obligations

3. SMS / Text Messaging Terms

By providing your phone number and opting in to receive text messages from Kirby Studios, you consent to receive SMS messages from us, which may include appointment reminders, project updates, service notifications, and promotional messages.

• Message frequency varies. Message and data rates may apply.
• Opt-out: You can opt out at any time by replying STOP to any message. After you send STOP, we will send one final message to confirm you have been unsubscribed, and you will no longer receive SMS messages from us.
• Help: For assistance, reply HELP to any message or contact us at hello@kirbystudios.com or (917) 512-3062.
• Carriers are not liable for delayed or undelivered messages.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your information only in the following limited circumstances:

• Service providers: With trusted vendors who help us operate our business (such as website hosting, email delivery, and customer relationship management platforms), solely to perform services on our behalf and under confidentiality obligations.
• Legal requirements: When required by law, subpoena, or legal process, or to protect our rights, safety, or property.
• Business transfers: In connection with a merger, acquisition, or sale of assets, in which case you will be notified of any change in ownership or use of your information.

Text messaging originator opt-in data and consent will never be shared with or sold to third parties under any circumstances.

5. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand where visitors come from. You can control or disable cookies through your browser settings; however, some features of the Site may not function properly without them.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Your Rights and Choices

Depending on your location, you may have the right to:

• Access, correct, or delete the personal information we hold about you
• Opt out of marketing emails by clicking the “unsubscribe” link in any email
• Opt out of SMS messages by replying STOP
• Request information about how your data is used

California residents: Under the California Consumer Privacy Act (CCPA), you have the right to know what personal information we collect, request its deletion, and opt out of any sale of personal information. We do not sell personal information. To exercise these rights, contact us using the details below.

9. Children’s Privacy

Our Site and services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If we learn we have collected information from a child, we will delete it promptly.

10. Third-Party Links

Our Site may contain links to third-party websites (such as YouTube and Instagram). We are not responsible for the privacy practices or content of those sites, and we encourage you to review their privacy policies.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Your continued use of the Site after changes are posted constitutes your acceptance of the revised policy.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

Kirby Studios
Los Angeles, California
Email: hello@kirbystudios.com
Phone: (917) 512-3062
Website: https://kirbystudios.com